Tom Ryan Award

The Tom Ryan Award for Ethics, Integrity and Quality Above All was created by the Ryan family in memory of Tom Ryan (1930-1999) to recognize industry leaders in the answering service and contact management industry whose companies are founded on principles of quality service delivery, ethical business practices, commitment to a progressive working environment and on contribution to business, industry and local communities.

Mr. Ryan founded Telelink Call Centre (formally known as Answer Telephone Service Ltd. in 1967) and later TAS Communications and Skytel Canada (the first commercial phones on planes.)

The award is judged by a panel of business and community leaders who were personal friends and business associates of Mr. Ryan's and who understood the values and principles on which he conducted his business affairs. It is awarded annually at the Canadian Call Management Association's annual convention.

Eligibility

Open to any member of CAMX in good standing.

Selection Criteria

Companies are judged on their ongoing commitment to the delivery of quality service without sacrificing the working environment: their ongoing customer service initiatives both internal and external and on the company's involvement in their industry and community initiatives.

Size of operation, number of employees, technology used, revenues, or call volumes are not considered in the selection process.

Click here to download a nomination form.