Award Winning Service

At Telelink call centre we are proud of our accomplishments and our team of highly skilled customer service agents. We strive to benchmark ourselves on a regular basis with other Canadian call centres and international call centres. Receiving recognition is important to our team as it stands to verify the outstanding quality of service we provide. Our award list speaks for itself in both answering service and call centre categories. At Telelink we are at the top of our game!

Consistent service delivery

Telelink is proud of its numerous recognitions and awards for outstanding customer and answering service call centre solutions. With more than four decades of providing call centre solutions to our clients, Telelink has demonstrated commitment and expertise in earning and retaining business. We ensure consistent service delivery through ISO certification, knowledgeable and experienced agents, and consistent service delivery that only comes with dedicated, motivated, long-term staff.

Dedicated customer service call centre agents

The management and staff at Telelink work hard to deliver superior service to our call centre clients. We have been recognized by some of the top national and international representatives in the business including the Canadian Call Management Association (CAM-X) and the Association of Teleservices International (ATSI).

We have also received recognition from local organizations for our commitment to excellence and long-term customer service including Business Recognition Awards and Quality Award from Hospitality Newfoundland and Labrador (HNL), Business Achievement Awards from St. John's Board of Trade and Entrepreneur of the Year Award from Newfoundland and Labrador Organization of Women Entrepreneurs (NLOWE).